Mail-In Repair
Not near Burnley? Send your phone, laptop, PC or tablet to us by post and we'll repair it exactly as if you'd brought it in — same fixed-price quote process, same diagnosis before any work starts.
How mail-in repair works
- 01
Tell us about your device
Use the online repair request form, or call/WhatsApp us with the device, model and fault.
- 02
Upload photographs
If the device is visibly damaged, a couple of photos help us assess the job before it arrives.
- 03
Receive a transparent quote
Transparent, fixed-price quotes — no hidden fees. Nothing is charged until you agree the price.
- 04
Approve the repair
Confirm you'd like to go ahead — no obligation if you'd rather not proceed.
- 05
Send the device
Package it securely and post it to our Burnley address. We'll confirm arrival.
- 06
Repair and quality testing
Your device is repaired and tested before it's sent back.
- 07
Securely returned to you
We post it back once the repair and testing are complete.
Packaging your device
- • Use a padded envelope or box — bubble wrap or clothing works well as extra padding.
- • Include a note with your name, phone number and a brief description of the fault.
- • Back up your data beforehand where possible, in case a factory reset is needed as part of the repair.
- • Remove SIM cards, memory cards and cases before posting.
- • Use a tracked postal service so you can confirm delivery.
Send your device to
Computer and Mobile Shop
60 Keirby Walk
Burnley BB11 2DE
Mail-in repair FAQs
Prices depend on the exact device and fault. Transparent, fixed-price quotes — no hidden fees.
Ready to send your device in?
Free diagnosis, fixed-price quote, no obligation to proceed.